Purchasing terms at SYNEDAT Group
1. Purpose and Scope
These Terms and Conditions of Purchase are intended for the procurement of goods, software and services by Synedat Group GmbH, Philipsbornstraße 2, 30165 Hannover, Germany, from commercial suppliers. They do not regulate the purchase of customers from SYNEDAT. They only apply to the extent that they are effectively incorporated into the respective order or procurement contract.
Individual contractual agreements take precedence. Deviating supplier terms and conditions must be reconciled in the respective contract; the acceptance of a service without objection is not generally stipulated here as consent to third-party conditions.
2. Ordering and Description of Services
The order should clearly name the contractual partner, object of service, quantity or scope, dates, remuneration and contact persons. In the case of software, the scope of the license, technical requirements and necessary documents must be specified. In the case of services, performance limits and participation must be described.
Deviations or change requests will be communicated and agreed upon before implementation. These terms and conditions do not give rise to a unilateral right to change the agreed service or remuneration.
3. Delivery and Provision of Services
The place of delivery, place of performance, transport, packaging, any import obligations and transfer of risk are based on the procurement contract and the statutory provisions. In the case of digital deliveries, an agreed protected supply channel must be used.
If the supplier recognises that agreed deadlines or results are at risk, it shall inform the designated contact person as early as possible with the cause, expected impact and proposed measures. Statutory rights in the event of delay shall remain in place.
4. Invoices and Payment
Invoices must contain the legally required information and be clearly assigned to the order and the service provided. Payment terms, billing sections and any discounts are agreed in the respective contract.
These terms and conditions do not stipulate an unchecked lump-sum payment period or an automatic discount deduction. Complaints must be communicated in a comprehensible manner; undisputed and due claims are to be dealt with in accordance with the statutory and contractual requirements.
5. Inspection, acceptance and defects
An agreed or legally required acceptance must be distinguished from the mere acceptance of a delivery. The scope and criteria of an acceptance are determined in accordance with the service. Any commercial inspection and notification obligations must be observed.
For defects, subsequent performance, withdrawal, reduction and damages, the statutory provisions and validly concluded contractual agreements apply. This draft does not change statutory deadlines and liability standards across the board.
6. Software and Third Party Rights
The rights of use required for the agreed use must be clearly stated. Proof of license, documentation and, if applicable, agreed source code components are part of the delivery described. Rights to preparatory work and components of third parties must be identified.
Open source components must be disclosed with their relevant license conditions to the extent necessary for the agreed use and distribution. Required security and integrity verifications depend on the specific order.
7. Confidentiality and data protection
Non-public information from the cooperation must be treated according to its need for protection and the agreed purpose. The use of subcontractors and their access to confidential information must be clarified in the respective procurement contract.
If the processing of personal data is envisaged on behalf of the customer, the distribution of roles under data protection law, the necessary agreements, subcontractors and protective measures must be clarified before the processing begins.
8. Cooperation and Termination of Contract
Both parties appoint contact persons for technical, commercial and safety-related questions. Changes and decisions are documented in a comprehensible manner.
At the end of the contract, open services, documents, rights of use as well as the return or deletion of provided information are to be treated in accordance with the contract and the law. Statutory termination rights and other termination rights remain unaffected.
9. Contact for procurement issues
Synedat Group GmbH
[email protected]
Phone: +49 511 546850-0
If you have any questions, please indicate the order in question or the known contact person.
Focus of this page: Purchasing terms at SYNEDAT Group.